Shipping Policy

Effective date: 2023-08-28

Thank you for shopping with woodenplanet.in! We are committed to providing you with an exceptional shopping experience, and part of that commitment includes clear and transparent shipping policies. Please review the following information regarding our shipping practices:

1. Processing Time:

• Orders are typically processed within 3 business days after payment confirmation.

• Customized or personalized items may require additional processing time, which will be communicated during the order placement.

2. Shipping Methods:

• We offer several shipping options to cater to your needs, including Standard Shipping, Expedited Shipping, and Overnight Shipping.

• Shipping costs vary based on the selected shipping method, destination, and order weight/volume.

3. Shipping Destinations:

• We currently offer shipping to India, USA, Canada, Dubai, UK.

• For locations outside this list, please contact our customer support to discuss alternative shipping arrangements.

4. Shipping Rates:

• Shipping costs are calculated at checkout based on the selected shipping method and delivery address.

• Free shipping may be available for orders exceeding a certain purchase amount, and this will be clearly indicated during the checkout process.

5. Order Tracking:

• Once your order is shipped, you will receive a confirmation email containing tracking information.

• You can track your order’s status and estimated delivery date using the provided tracking number.

6. Delivery Time:

• Delivery times vary depending on the shipping method and destination.

• Estimated delivery times are provided during checkout and are based on information provided by the carrier.

• Our average minimum shipping time is 3 days and maximum is 3 weeks.

7. Delayed or Lost Shipments:

• While we make every effort to ensure timely deliveries, unforeseen circumstances such as weather delays or carrier issues may lead to delays.

• If your order is significantly delayed or lost, please reach out to our customer support, and we will assist you in resolving the issue.

8. International Shipping:

• For international orders, customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and will not be covered by woodenplanet.in.

• We recommend contacting your local customs office for more information on potential fees.

9. Address Accuracy:

• It is crucial to provide accurate and complete shipping information during checkout. woodenplanet.in will not be responsible for orders delayed or misdelivered due to incorrect addresses.

10. Returns Due to Shipping Issues:

• If an order is returned to us due to an incorrect address or unsuccessful delivery attempts, we will notify you.

• Additional shipping charges may apply to resend the order to the correct address.

11. Holidays and Peak Seasons:

• During peak shopping seasons and holidays, there might be slight delays in processing and shipping times due to increased order volume.

12. Contact Information:

• If you have any questions or concerns regarding shipping, please contact our customer support at info@woodenplanet.in

Note: This shipping policy is subject to change without notice. Please refer to this page regularly for the most up-to-date information.

By placing an order on woodenplanet.in, you agree to the terms and conditions outlined in this Shipping Policy.